Privacy Policy, Terms & Conditions, and SMS Messaging Disclosures

Effective Date: November 16, 2024
Last Updated: May 16, 2025

Mr. GoodRoof (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy governs your use of our website (www.mrgoodroof.com) and our communications, including our SMS messaging program. By accessing the site or submitting your information, you consent to the practices outlined below.

Privacy Policy

Information We Collect

We collect personal information you provide to us directly, such as:

  • Name

  • Phone number

  • Email address

  • Address

  • Information submitted through web forms

We also collect data automatically through cookies and analytics tools:

  • IP address

  • Browser/device type

  • Referral URL

  • Pages visited and session duration

Use of Information

We may use your information to:

  • Schedule and confirm appointments

  • Respond to inquiries or service requests

  • Send updates, promotions, and offers

  • Deliver personalized content or advertising

  • Maintain and improve our website’s performance and security

Sharing of Information

We do not sell or rent your personal information. We may share information with:

  • Authorized service providers (e.g., payment processors, SMS platforms)

  • Legal entities when required by law

  • Successor entities in a merger or acquisition

Data Retention

We retain data only as long as necessary to fulfill its collection purpose or as required by law.

Your Rights

You may request to access, update, delete, or restrict the use of your personal information by emailing us at info@mrgoodroof.com.

SMS Messaging Program Terms

By submitting your phone number on our website or otherwise opting in, you consent to receive SMS/text messages from Mr. GoodRoof.

Message Types

Messages may include:

  • Appointment confirmations and updates

  • Responses to service inquiries

  • Service reminders or status updates

  • Promotions, discounts, or announcements

Consent & Opt-In

By checking the relevant box or submitting your number on a web form, you agree to receive automated and non-automated text messages as described above.

You are not required to consent to SMS messaging as a condition of purchasing any goods or services.

Message Frequency

Message frequency will vary based on user activity but typically does not exceed several messages per week.

Charges & Carriers

  • Standard message and data rates may apply.

  • Message delivery is subject to your mobile carrier’s availability and network performance.

  • We are not liable for any delays or undelivered messages.

Help & Opt-Out

  • Text HELP for help or email info@mrgoodroof.com for assistance.

  • Text STOP to unsubscribe. Upon receiving your STOP request, we will send a confirmation and you will receive no further messages unless you re-subscribe.

Terms & Conditions

1. Acceptance of Terms

By using this site, you agree to this policy and our practices for handling your information and communications.

2. Use of Website

You may use the Site only for lawful purposes. Prohibited actions include:

  • Hacking or tampering with website functions

  • Using automated bots or scrapers

  • Uploading false or harmful content

We reserve the right to deny access to any user who violates these terms.

3. Intellectual Property

All content—including logos, graphics, text, and videos—is owned by Mr. GoodRoof and may not be used without written permission.

4. Third-Party Links

Our website may link to third-party services. We are not responsible for their privacy policies or content.

5. Disclaimer of Warranties

This site is provided “as is.” We make no warranties about its performance or content.

6. Limitation of Liability

We are not liable for damages arising from use of our website, content, or communication platforms, including SMS.

7. Indemnification

You agree to indemnify and hold harmless Mr. GoodRoof and its affiliates for claims resulting from your misuse of this site or violation of these terms.

8. Updates to This Policy

We reserve the right to update this policy at any time. The most recent version will be posted with an updated effective date.

Contact Information

For any questions or concerns about this policy or your data:

Email: info@mrgoodroof.com
Phone: (615) 824-8100
Address: 273 W. Main St, Hendersonville, TN 37075

Terms of Service

Effective Date: 11/16/2024

Welcome to mrgoodroof.com (“Site”). By accessing or using this Site, you agree to comply with and be bound by the following Terms of Service (“Terms”). Please read these Terms carefully before using our Site. If you do not agree to these Terms, please do not use the Site.

1. Acceptance of Terms

By accessing, browsing, or using this Site, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws. These Terms apply to all users of the Site, including visitors, customers, and others who access the Site.

2. Use of the Site

You may use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in a way that violates any applicable law or regulation.
  • Interfere with or disrupt the Site’s functionality or security.
  • Attempt to gain unauthorized access to the Site, its systems, or any associated networks.
  • Use automated systems, bots, or similar means to access the Site without our permission.

We reserve the right to terminate or restrict your access to the Site at our sole discretion, without notice, for any violation of these Terms.

3. Intellectual Property

All content on this Site, including text, graphics, logos, images, videos, and software, is the property of Mr. GoodRoof or its content providers and is protected by intellectual property laws. You may not copy, reproduce, distribute, or exploit any content without our prior written consent.

4. Third-Party Links

Our Site may contain links to third-party websites for your convenience. These links do not imply endorsement, sponsorship, or approval of the third-party content. Mr. GoodRoof is not responsible for the availability, accuracy, or content of third-party websites. Use them at your own risk.

5. Disclaimer of Warranties

This Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Mr. GoodRoof disclaims all warranties, express or implied, including but not limited to:

  • The accuracy, reliability, or completeness of the Site’s content.
  • The uninterrupted or error-free operation of the Site.
  • The absence of viruses or harmful components.

Your use of the Site is at your sole risk.

6. Limitation of Liability

To the fullest extent permitted by law, Mr. GoodRoof and its affiliates, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Site. This includes, but is not limited to, loss of data, profits, or business opportunities.

7. Indemnification

You agree to indemnify, defend, and hold harmless Mr. GoodRoof, its affiliates, employees, and agents from any claims, liabilities, damages, costs, or expenses arising from your use of the Site, your violation of these Terms, or your infringement of any third-party rights.

8. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page, with the updated effective date. Your continued use of the Site after changes constitutes acceptance of the updated Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms shall be resolved exclusively in the courts of Sumner County, Tennessee.

10. Contact Us

If you have questions about these Terms, please contact us at:
Email: info@mrgoodroof.com
Phone: 615-824-8100
Address: 273 W. Main St Hendersonville, TN 37075