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EXCELLENT Based on 53 reviews lakesha Whited2024-08-02Trustindex verifies that the original source of the review is Google. Highly recommend the whole process was amazing. Mr.William answered all our questions and was helpful with the whole process! They had the roof done in 1 day!!! Anytime I called the office everyone was very helpful and had amazing customer service K.G.2024-07-18Trustindex verifies that the original source of the review is Google. The individuals were very respectful and professional. The work performed looked awesome. The cleanup was exceptional. I would recommend them to other individuals looking to have a new roof. Sandra B2024-07-13Trustindex verifies that the original source of the review is Google. Mr. Goodroof proved to be honest, conscientious, thorough, effective, and client centered. I will always think of them when I have future roofing needs. Linda Little2024-07-10Trustindex verifies that the original source of the review is Google. Excellent job repairing the roof. The project started as scheduled and was completed the same day. Wil was very professional and knowledgeable, answering all my questions. Could not be more pleased and will recommend to anyone needing a roof. Mary Durham2024-07-03Trustindex verifies that the original source of the review is Google. Sam Polk2024-06-21Trustindex verifies that the original source of the review is Google. Did what we contacted in a professional manner. Highly recommend him to any one in need of a roof replacement. Robin Hyatt2024-06-08Trustindex verifies that the original source of the review is Google. This is my second time using Mr Goodroof for replacement windows. I couldn’t have ask for a better installation crew. Thanks Karen. I hope to see you for my other work. Windows fit perfectly. Mike was spot on with his measurements. Trim is beautiful. Definitely updated this 45 yr old house. So glad to have learned you also do siding, soffits, and gutters. As always, professional, prompt, and precise. Thanks again 😊 Andrea Warren2024-05-30Trustindex verifies that the original source of the review is Google. Mr. GoodRoof has been so wonderful to work with! We had a roof repair in February with Brandon, and today we had the rest of our roof completed with Brandon and William. They have been absolutely amazing! We felt like the price was very reasonable for very high quality work. They were great at communicating, very efficient, and just all around great people to work with! We’ll definitely be using them in the future for window replacements. Thank you, Brandon, William, and Mr. GoodRoof for all of your help and hard work! The roof looks amazing! Charles Roberts2024-05-14Trustindex verifies that the original source of the review is Google. The roof has been installed and MrGoodroof did an excellent job. Everything looks great and the roof was installed as expected. great job
GOOD Based on 12 reviews Holly M.2023-03-09Verified There was a bad storm with winds over 70 mph and it caused a lot of damage to homes all over the area. I called Mr Goodroof and the next morning, a Saturday, they were here to inspect our roof damage, which was luckily very minimal. On Monday we had our quote and by Thursday our roof was fixed. I was very impressed with the quick turn around considering the amount of people who had damaged roofs that needed repaired. I called 5 places with full voicemails, before I called Mr Goodroof and a real person answered the phone. They were honest and didn't try to push unnecessary work just to squeeze more money out of us. I highly recommend them. Mary M.2023-01-31Verified Great service! Will completed my roof work followed-up after the next rain! I recommend this company! Taylor Y.2022-12-21Verified Great service. Seemed honest and didn't try to sell me things I didn't need. Would definitely get my vote of confidence to recommend to a friend. Jay S.2022-10-05Verified As far as customer, I don't think we'll ever be happier with a service and repair company than we are with Mr. GoodRoof. We had a gutter repair that I let linger and get worse. John was out within 24 hours to take a look at it, and the problem was completely resolved within two hours with a call to one of his guys. We will definitely be using Mr. GoodRoof in the future! Alan S.2022-01-26Verified Had a fantastic experience with Mr. Goodroof; had them quote a roof replacement on a new home we purchased, and unlike a lot of other companies I looked at, they had a quote back to me within 24 hrs of my request, which was quite reasonable for the size of the house. They were able to schedule within a month, and completed the job in one single day. Absolutely fantastic and easy to work with, and good work on the installation as well. Will be using them in the future for any roof repair or replacement needs I might have. :) Gordon S.2021-10-16Verified After experiencing leaks in a fairly new roof, I got a reasonable estimate along with a good explanation of the proposed repair process. Based on competitive cost and 5 year warranty, I chose this company. They showed up when they said, worked diligently, repaired a small area of wood decking without extra charge, finished on time and cleaned up well. I would use them again for repairs or a whole roof when needed. Gab B.2021-07-26Verified I'm sure the team is wonderful, but I couldn't even get past the rude receptionist that answered the phone. I wanted to have quick conversation with the owner, because I've had problems with other companies before. So I just wanted to know this is a team I can trust. But the lady who first answered my call, was very dry, blunt, and rude tone voice. All she did when I asked to talk with the owner, said no then hung up. She wouldn't even take a message or say he's unavailable. Wasn't friendly, definitely will not be calling back else it's someone else I can talk to. Which sucks because I really liked their website, just didn't feel welcomed at all. Laura G.2020-08-31Verified I am a Nashville Realtor so I work with many vendors. This year I have worked with Mr. GoodRoof on 2 different homes. I find them to be very honest, professional, responsive, ON SCHEDULE, and to do quality work. I highly recommend them for anyone needing a roof inspection, roof replacement or roof repair. Great service all the way from Holly in the office, Tommy the owner, to the workmen in the field. Caitlin H.2020-01-16Verified We bought a house and long story short, the roof "repairs" done by the previous owner were a hack job. My husband and I contacted several companies for estimates to replace the roof as the damage was irreparable. Mr GoodRoof came out next day to patch our roof until we could have it completely replaced, so we wouldn't incur further rain damage. Their price was very competitive and they did oustanding work. Tommy was thorough in explaining the types of materials they use and providing us with different options. Marcus and the rest of the crew did a fabulous job on the installation. They were efficient and the cleanup was immaculate. It was very much a pleasure doing business with them. We are so glad we went with Mr. GoodRoof and will happily recommend them to friends, family, and neighbors. Caleb L.2017-11-19Verified Overall, I struggled a bit to leave this review. I had a good experience with the window installers, and decided to have our roof done as well. We had several less expensive estimates, but ultimately decided to go with Mr. Goodroof because I'm very particular and pay attention to the details. We ended up going with a metal roof and I'm highly disappointed with the results. I've spent hours going through my yard picking up nails, fixing the gutters, cleaning out old roofing from the gutters, repositioning the gutters, repainting the trim they tour off, as well as many other small details. I also specifically asked for our attic fan to not be thrown away, and it seems thats the case because I can't find it anywhere. For those of you who are looking for a new roof, some advise I will give you about this company is to speak to foreman up front, and take off from work so you can supervise the work. I did not take off because I trusted that this company would take care of the details, and that wasn't the case. We ended up spending almost $14k with this company, cash, and I wish I could say I'm happy with the results and our investment.
EXCELLENT Based on 10 reviews Charlie Feng2025-05-17recommendsTrustindex verifies that the original source of the review is Facebook. Devon is very friendly and knowledgeable! I really appreciate the young professional to complete my house gutter cleaning. Strong recommend Mr. GoodRoof for your house service. Bill Taylor2025-03-11recommendsTrustindex verifies that the original source of the review is Facebook. They came to look at my roof and said nothing was wrong. Very honest Carl Stamey2025-02-11recommendsTrustindex verifies that the original source of the review is Facebook. The job Mr Good Roof did with our new roof was great! All the work was done in one day and they were careful to protect our house and driveway from debris. Our salesman William Schradar was informative and took many pictures and videos throughout the entire process. Our supervisor Owen Kilmer was also great during the install, going on the roof throughout the day and advising of the progress. They even came back to clean up the attic after the install. Our new skylight is also fantastic and of high quality (Velux). The owner Jimmy Hiller came by twice during the day just to check in with us. The actual installation crew was efficient and courteous. We highly recommend. Christine Henry Greenwood2025-01-27recommendsTrustindex verifies that the original source of the review is Facebook. What could I say!! This company alleviated such a huge worry for my mother! They put her roof on and the crew worked so hard even in slightly uncomfortable conditions !! When I tell you she’s rested better since , these are facts! Thank you so much for taking good care of my little mom Natalie Henley2025-01-21recommendsTrustindex verifies that the original source of the review is Facebook. The work performed by Mr Goodroof was fantastic from the beginning to the 3nd of the job. Our salesperson, Daniel Kelley, was helpful and informative. He came to meet with our insurance company and assisted with that entire process. On the day of the i stall, we met Owen Kilmer, who was very helpful and communicative as the process of the day unfolded for the installing of the roof. All work was completed quickly and efficiently. Would work with the company again (hopefully in a new house or in 20 years or more!) Kate Walker2024-12-05recommendsTrustindex verifies that the original source of the review is Facebook. Received a quote for wrapping fascia and new soffits. We accepted the quote and were given a start date. We had a few issues along the way (mostly due to system changeovers and new in-house crew) including communication and eventually a complete removal and redo of the job . The salesperson, the project manager, and the owner made personal trips to our home to address the issues and agreed that the quality of work was not to their standard. They were very nice and the customer service was amazing. The issues were resolved with great results. Every employee we interacted with was pleasant. This goes to show that most companies will have issues when change occurs but as long as you focus on customer service, you will almost always have happy customers. I would highly recommend Mr. Goodroof to anyone for their customer service alone. Simi Sholape2024-06-11recommendsTrustindex verifies that the original source of the review is Facebook. After a successful withdrawal of $17,200 from an investment of $1,000 from this broker. I'm so excited and unreservedly express my gratitude to Mrs Around Elizabeth who guided me with through the investment course that yielded me $17,200 profit in just a week. For those who are business oriented and wish to make profit from binary trading investment, simply contact the trader on his Email: arnoldelizabeth028@gmail.com WhatsApp +1(803) 857-4119 Telegram handle: https://t.me/ArnoldElizabeth4119 Robert Logue2023-11-20recommendsTrustindex verifies that the original source of the review is Facebook. We had a new roof installed earlier this year and it's beautiful. We had some weather issues during the install, but Mr GoodRoof went the extra mile to make sure we were happy and were very responsive to our needs. Would certainly recommend. Thank you! Adama Oury Mané2023-01-26recommendsTrustindex verifies that the original source of the review is Facebook. I enjoyed my experience with my account managers service, This was my first time buying and investing BTC(BITCOIN), and while there were definitely some missteps on my end, your customer support was excellent and made it all fairly painless, and at the end of everything I got my complete profits. I just tried with a little amount of $500 and just within 7 working days I got a total return of $6,500 I am really grateful some of your competitors could learn a thing or two from you Mr. Callan contact him if you are having difficulties in investing on forex/stock trading. Email: callanmarshall67@gmail.com WhatsApp: +1 (941) 363-1753 Taylor Young2022-12-21recommendsTrustindex verifies that the original source of the review is Facebook. Great service. Seemed honest and didn't try to sell me things I didn't need. Would definitely get my vote of confidence to recommend to a friend.